42 Guest Service Representative Jobs in Saint Paul, MN
growroseville.com is Hiring a Guest Service Representative Near Saint Paul, MN
Full-Time Guest Service Representative at Schulte Companies Available Openings: 1 Posted Date: June 14, 2021 Industry: Customer Service, Hospitality Pay Type: Salary Compensation: TBD Education Level: High School **Responsibilities**
* Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner
* Reviews arrival list daily and assists in preparing and assembling welcome amenities
* Escort VIPs to room and check them in prior to arrival
* Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
* Responsible for issued bank - count bank at beginning and end of shift.
* Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts to management
* Maintains front desk area to be clean and organized
* Assisting with lobby activation as needed
* Utilize proper procedures when handling guest PPI data
* Follows through and feels ownership of guest requests
* Resolves guest complaints in a professional and efficient manner
* Actively participates in Front Desk upsell program
* Always retrieve necessary identification documents and form of payment upon guest arrival
* Other duties as assigned
**Qualifications**
* Prior Customer Service Experience
* High School Diploma/GED
**KNOWLEDGE, SKILLS AND ABILITIES**
* Basic computer skills
* Ability to communicate effectively verbally and in writing
* Ability to exceed expectations of guests and team members
* Excellent time management skills
Job Summary
Full Time
$32k-42k (estimate)
05/07/2024
05/20/2024
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
