Groome Transportation is Hiring a Dispatch/Customer Service Near Flagstaff, AZ
Job Description: Qualifications and Education Requirements
High School diploma or equivalent
1 – 2 years previous customer service or dealing with the public
1 year handling multiple phone lines
Software experience with Word, Excel, and Outlook and other Internet applications
Some experience using scheduling and/or reservation software
Cash handling experience
Ability to communicate effectively in English
Satisfactory completion of each of the following:
Background investigation
Drug test
Groome Transportation’s top priority is their commitment to employee and passenger safety. To see more information about Groome’s approach to ensuring safety in response to COVID-19, please visit our website: https://groometransportation.com/travel-updates/ Job Requirements: Dispatchers respond to passenger inquiries via phone or in-person, manage and schedule reservations, including payments, all while providing excellent customer service. Responsible for directly monitoring, coordinating and overseeing the daily scheduled route operation of the vehicle. Role and Responsibilities