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Operations Manager
$61k-77k (estimate)
Full Time | Transportation 2 Months Ago
Save

Groome Transportation is Hiring an Operations Manager Near Richmond, VA

Job Description:
The Operations Manager is responsible for the overall operations of a Campus Shuttle location and for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Campus Operations Department.
Role and Responsibilities
  • Oversee the operation, growth, and development of the campus shuttle services
    • Supervise team, overseeing their development and training, making sure all employees are cross trained
    • Driver and Office schedule
      • Avoid overtime
      • Ensure driver schedule allows drivers the mandated 8 hours off and does not exceed 10 hours of driving or 15 hours of on duty time
      • Ensure department supervisors are aware of any drivers scheduled for charter
    • Monitor the charter bookings to ensure we do not overcommit our equipment
    • Provide the University with the required reports and other data daily, weekly and monthly as requested
  • Attend customer meetings as required
  • Train and hire staff to keep up with labor demands of the campus service
  • Hire CDL drivers to meet demands of campus service
  • After hours on call as scheduled
    • Additional on call required during inclement weather
    • After hours on call includes office coverage if an employee calls out and no one else is available to work
    • After hours driver emergencies to include roadside emergencies, driver call out and accidents
  • Customer service training of all employees
    • Ensure that all employees uphold the company standard for customer service and conduct themselves on the phone and the bus accordingly
  • Assist with driver and office payroll of all employees
  • Maintain invoicing spreadsheets for accounts payable
  • Assist with Driver logs
  • Help create and maintain DOT driver files, ensuring new hires have completed all necessary screenings and submitted proper documentation
  • Complete all random drug testing for department before quarterly deadline
  • Assist with duties as delegated by Regional Manager during times of audit prep
  • Reasonable Suspicion training
  • Ensure all dispatch personal have been trained and are proficient with accident and drug testing training
  • DOT compliance
  • Other duties as required
Job Requirements:

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$61k-77k (estimate)

POST DATE

02/21/2024

EXPIRATION DATE

05/17/2024

WEBSITE

groometransportation.com

HEADQUARTERS

PRESCOTT, AZ

SIZE

1,000 - 3,000

FOUNDED

1985

REVENUE

$50M - $200M

INDUSTRY

Transportation

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The job skills required for Operations Manager include Customer Service, Training and Development, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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