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*** Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following work hours ***
JOB DESCRIPTION:
· Level 2 Support: This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst.
· This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and maintenance, and monitoring work queues.
· In addition, the role will resolve incidents in the areas of Telecommunications, Identity and Access Management, Workstation Services, and Microsoft 365.
· Candidate must be a self-starter who takes ownership and responsibility of assignments and understands the urgency and importance of providing excellent customer service.
**** Mandatory Skills & Experience ****
Tech Environment: M365 Productivity Suite, CA Service Desk, Clarity
Job Types: Full-time, Contract
Salary: $35.00 - $45.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time | Contractor
$52k-65k (estimate)
03/22/2024
07/18/2024
tgscolorado.com
DENVER, CO
500 - 1,000
2010
Private
LEON CISNEROS
$50M - $200M
TGS is a grower, producer and online retailer of cannabis flowers, concentrates and drinks.
The job skills required for Service Desk Analyst II include Service Desk, Problem Solving, Microsoft Office, Verbal Communication, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Analyst II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Analyst II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Analyst II positions, which can be used as a reference in future career path planning. As a Service Desk Analyst II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Analyst II. You can explore the career advancement for a Service Desk Analyst II below and select your interested title to get hiring information.