The objective of the Administrative Assistant is to provide a positive and GLOWING experience to each and every individual who deals directly with Grayland Distribution. This position will demonstrate the “Grayland Way” from the front line. It is essential that this position represents who we are as a company and who we thrive to be. Below are the general responsibilities this position has, but is not limited to:

Responsibilities:

· General secretarial tasks

- Customer greeting and communication.

- Sign in sheets and process management.

- Appointment scheduling for both tenants and management

- Phone operator.

- Contractor Scheduling

- Employee Engagement

- Customer service email management and response time per SLA

· Management of all general business documentation and files

· Daily outbound order que management and system updating.

· Logging, communicating, and root causing process errors with operations team.

· Scheduling of LTL, Customer Pick-ups, Deliveries, etc. on shared company calendar.

· General customer service

- Liaison between tenants and management

- Liaison between warehouse operations and customer communication

· Weekly office supply inventory

· Ordering of supplies and services for management and operations

· Assisting in payroll processing and general HR functions

· Assisting in bookkeeping and general accounting functions

· General back-up to Office Manager as needed.

Skills:
- Computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and prioritize work effectively
- Excellent written and verbal communication skills
- Ability to type accurately and transcribe information
- Knowledge of office management procedures and systems
- Proficiency in calendar management and scheduling appointments
- Familiarity with phone systems and ability to handle incoming calls professionally
- Experience working in an office environment, preferably in a front desk or customer support role

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Expected hours: 32 – 44 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Nashville, TN 37217: Relocate before starting work (Required)

Work Location: In person