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About GBG
GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.
With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.
Why you should be@GBG
About the team
Customer Support and Enablement
GBG IDology is known for delivering high level of customer support and satisfaction to our clients. This position is the primary interface for customer service with our customers. As such, candidates for this role must be extremely professional, customer-centric and possess excellent communication skills.
This person hired will also work closely with the product development team (tier 3) and the sales organization. The candidate will need to have strong technical skills, be able to quickly learn and become an expert with GBG IDology suite of products.
The Role
Our associates are part of our team, contributing ideas and strategies that can have a visible and tangible effect on the future of our company. Our ultimate goal is to find someone who meshes with us and complements our team. This means a hard working, talented, helpful and humble person who is just as willing to get in and do menial tasks, as they are to lead an entire project to success.
What you will do
Desired Skills
Requirements
Benefits
We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.
As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!
Next steps
We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.
As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!
Full Time
$83k-104k (estimate)
05/02/2024
05/15/2024
insurancesouthholland.com
SOUTH HOLLAND, IL
50 - 100
Private
DAPHNEY HILSON
$10M - $50M
Insurance
The following is the career advancement route for Technical Support Specialist (3646) positions, which can be used as a reference in future career path planning. As a Technical Support Specialist (3646), it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist (3646). You can explore the career advancement for a Technical Support Specialist (3646) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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The minimum education requirement for a technical support specialist role can vary from position to position.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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