You haven't searched anything yet.
Overview We are seeking a full-time Outdoor Product Support Specialist 1 in our Salem, OR location. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin’s consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Essential Functions Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media / web formats Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers Become knowledgeable in the specifications, capabilities and operation of Garmin products Remain current on changes in policies, procedures, and product offerings Complete tasks and / or projects of basic complexity within defined process accurately and timely Thoroughly document work in an organized and timely manner Work a consistent and reliable schedule as identified by management Basic Qualifications High School Diploma or GED Demonstrated interest for the product segment and interest in developing product knowledge Demonstrated customer service expertise Demonstrated strong and effective verbal, written, and interpersonal communication skills Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills Demonstrated reliable and predictable attendance Demonstrated computer skills and ability to navigate multiple screens Desired Qualifications Fluency in Spanish, Portuguese and / or French languages in addition to English Garmin International is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here : Garmin BenefitsEssential Functions Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media / web formats Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers Become knowledgeable in the specifications, capabilities and operation of Garmin products Remain current on changes in policies, procedures, and product offerings Complete tasks and / or projects of basic complexity within defined process accurately and timely Thoroughly document work in an organized and timely manner Work a consistent and reliable schedule as identified by managementBasic Qualifications High School Diploma or GED Demonstrated interest for the product segment and interest in developing product knowledge Demonstrated customer service expertise Demonstrated strong and effective verbal, written, and interpersonal communication skills Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills Demonstrated reliable and predictable attendance Demonstrated computer skills and ability to navigate multiple screens Desired Qualifications Fluency in Spanish, Portuguese and / or French languages in addition to English Garmin International is an equal opportunity employer.
This position is eligible for Garmin's benefit program. Details can be found here : Garmin Benefits
Last updated : 2024-04-29
Full Time
Durable Manufacturing
$66k-90k (estimate)
05/01/2024
06/21/2024
garmin.com
KANSAS CITY, MO
3,000 - 7,500
1989
Public
NEDRA FJOSER
$500M - $1B
Durable Manufacturing
Garmin provides navigation, information, and communication technology via devices and software applications.
The job skills required for Product support specialist include Customer Support, Customer Service, Troubleshooting, Problem Solving, Products and Services, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Product support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product support specialist positions, which can be used as a reference in future career path planning. As a Product support specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product support specialist. You can explore the career advancement for a Product support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
01/25/2022: Worcester, MA
Develop knowledge bases and FAQs for product support activities.
01/24/2022: Las Vegas, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
02/07/2022: Montgomery, AL
Measure and analyze customer feedback.
01/21/2022: Killeen, TX
Listen, understand and take action.
03/08/2022: Pensacola, FL
Step 3: View the best colleges and universities for Product Support Specialist.