Futurety, a Columbus-based analytics and communication consulting firm specializing in using data and technology to help our clients succeed, is looking for a dedicated Account Manager ready to be part of our team. We’ve won first place in our category for Best Places to Work, several Best of Business Awards and Top Columbus Small Business. We are on a rocketship of growth and are driven to use data and technology to solve the world’s biggest problems.

We are picky. We hire only the best. The right candidate will work next to some of the smartest, most talented, hardest working, and most highly principled people you’ll ever meet. There is no B Team here.

The Account Manager plays a pivotal role in maintaining client satisfaction and loyalty by providing exceptional services and value to our clients. The Account Manager is responsible for the day-to-day execution of client analytics and marketing programs and is the direct liaison between Futurety and the client. The Account Manager also supports the organization’s strategic, tactical and support functions in order to achieve the client and company objectives.

Key Responsibilities:

• Serve as the primary conduit between the client and Futurety business/support teams
• Manage multiple project timelines and resources
• Provide leadership to the internal Futurety team on behalf of the client
• Accountable for setting internal communication plans/methodology
• Contribute to marketing strategies, testing, and execution of client programs
• Coordinate and manage internal and external client meetings; responsible for daily communication with key client contacts
• Ensure timeliness and quality of client deliverables
• Foster a collaborative, energized internal dynamic team

Requirements:

• 3-5 years of client services/account management
• Experience in a startup, agency or technology environment
• Strong project management and interpersonal skills.
• Analytically minded, specifically comfortable with data, metrics and trends
• Proven experience managing client relationships.
• Ability to multitask and work well in a fast changing environment
• Experience in delivering solutions based on customer needs in a customer service/client-facing role
• Approachable, flexible, and adaptable to change
• Outstanding verbal, written, and presentation skills with the ability to build effective customer relationships

Bonus Points For:

• Google Analytics, Data Analysis, SEO, AdWords, CRM, Tableau, Google Data Studio
• Sales experience

We offer competitive pay and benefits for full-time employees:

• Health insurance
• Dental insurance
• Vision insurance
• Matching 401(k)
• Family friendly flex time
• Dog and cat friendly office
• Gym membership
• Profit sharing
• Generous vacation and time off
• A strict “life is too short rule” – your teammates will be as talented, smart and humble as you are and your clients will treat you like part of their teams.

Job Type:

• Full-time

Salary:

• $50,000.00 – $60,000.00 per year

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Columbus, OH 43220: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Account Management: 2 years (Required)

Work Location:

• In person