About Us

Summary

Essential Duties & Responsibilities

• Organizer Operations Manager report into this position
• Management of all aspects of the event including but not limited to: decorator requirements, facility requirements, registration needs, graphics, food and beverage, transportation, conference logistics, special event management, project or feature oversight, and expo planning and logistics
• Oversight and management of sponsorship fulfillment
• Management of Exhibitor Appointed Contractors
• Management of hotel blocks, room assignments, and concession coordination
• Registration vendor management; familiar with coordinating the launch and management of registration sites
• Training and oversight of the onsite floor managers and directional staff
• Experience working within the events industry
• Develop accurate forecasts and budgets, ensuring operational goals are met, and expenses do not exceed budget
• Foster relationships with industry leaders and the sponsoring associations
• Establish partnerships will all vendors, providing clear direction for their show responsibilities
• Develop strong relationships with exhibitors, handling booth regulations, vendor issues and overall communication regarding operations with clients, ensuring that all communication is clear, concise, and consistent with show guidelines
• Negotiate with facilities and vendors to ensure lowest cost, while maintaining high quality service for show management and exhibitors
• Develop and maintain production schedules for shows, verifying that deadlines are adhered to
• Responsible for the overall design of the show, all show décor requirements, and all other on-site show elements
• Create floor plans and manage layout changes and related booth regulations
• Responsible for overseeing the development, production, and coordination of the online exhibitor service manuals

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience
• Six years operational/show management experience in tradeshows, with strong working knowledge of venues, decorators, freight, floor plans, conference programs, and other event related areas
• General Service Contractor experience is a plus
• Comprehensive knowledge of meeting planning and tradeshow logistics
• Strategic thinker who can see the big picture, develop, and manage budgets and production schedules, plus ability to effectively communicate the processes associated with them
• Familiarity with association and client management environment
• Ability to analyze processes and bring greater organization, innovation, and cost savings to projects and show overall
• Ability to oversee multiple client event portfolios simultaneously
• Knowledge and experience sourcing and working with venues
• Project oriented with superior attention to detail and outstanding organizational and prioritization skills
• Excellent written and verbal communications skills required
• Strong team player who can interact well with external clients, vendors, and other internal teams
• Ability to quickly recognize or anticipate problem areas and quickly develop solutions
• Flexible, self-motivated, energetic, who uses time productively and efficiently
• Strong and proficient skills with Microsoft Office tools such as Excel, Word, and PowerPoint
• Should possess strong negotiating skills
• Ability to work well under intense pressure

Travel Requirements

Diversity Commitment