Primary Duties: -

·Manages customer relationships proactively to deliver overall customer satisfaction

·Reviews analyses of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives

·Communicates best practices nation wide

·Initiates process improvement teams

·Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area

·Develops plans for efficient use of materials, equipment and employee resources

·Reviews costs and makes changes/recommendations to maintain and enhance profitable operation of division

·Directs preparation of accounting records, recommends budgets to management, ensures budget numbers are met

·Communicates KPI’s weekly, monthly, and quarterly

·Participates in company marketing and sales efforts

·Ensures ISO compliance for assigned facilities

·Ensures assigned facilities have the resources necessary to meet company goals and objectives

·Manages Director(s)

·Plans, assigns and directs work; appraises performance; rewards and disciplines; addresses complaints and resolves problems

·Travels as needed: to possible include 75% in 1 90 days and 15-25% after 1 90 days

·Promotes and ensures a clean and safe work environment

·Other duties as required and assigned

Requirements:

·Bachelor’s degree from a 4 year college or university

·Master’s degree preferred

·Minimum 8 to 10years related experience and/or training; or an equivalent combination of education and experience

·Experience and/or knowledge of storage and shipment of food grade items preferred

·Experience with both inbound and outbound international shipments preferred

·Knowledge of labor management systems

·PC literate with experience with Microsoft Outlook, Word and Excel

·Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

·Ability to write reports, business correspondence, and procedure manuals

·Ability to effectively present information and respond to questions from groups of managers, customers, and the general public

·Ability to properly manage P&L

·Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

·Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

·Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Environment:

While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel.The employee frequently is required to sit, reach with hands and arms, talk and hear.The employee is required to stand and walk.The employee must occasionally lift and/or move up to 25 pounds.The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.