149 Sales support specialist Jobs in Charlotte, NC
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Flexential is Hiring a Sales support specialist Near Charlotte, NC
Job Description :
The Sales Support Specialist will contribute to customer revenue retention and sales success through supporting efforts around renewals, reduction of service, decommissioning of products / parts and solution repricing.
This position will also provide system and process subject matter expertise for Salesforce CRM, Salesforce CPQ, and Docusign.
Attention to detail and strong communication skills are critical.
Key Responsibilities and Essential Job Functions
- Identification of upcoming renewals and forecasting of renewals
- Responsible for researching key components and critical dates for renewals and communicating with the Sales Account Executive for flawless execution with the customer
- Create quotes and complete quote changes as necessary
- Processing and communicating changes of service predicated on deprecated products / parts, solution repricing and reduction of service requests
- Work cross organizationally with Commercial Management, Sales and Sales Operations
- Provide first point of contact for questions or issues related to front office system, policies, or procedures (including but not limited to Salesforce, CPQ, and Docusign)
- Verify and process contracts / sales orders that occur outside of the defined electronic process.
Required Qualifications
- Bachelor’s degree or equivalent experience
- Strong written and verbal skills
- Ability to multi-task in a high activity environment
- Detail oriented and well organized
- Customer oriented
Preferred Qualifications
- Experience with Salesforce, Docusign, and a quoting process
- Knowledge of renewals and the renewal process
Physical Requirements
- Ability to sit for extended periods of time
- Moderate or advanced keyboard usage
Benefits of working at Flexential :
- Medical, Telehealth, Dental and Vision
- 401(k)
- Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)
- Life and AD&D
- Short Term and Long-Term disability
- Flex Time Off (PTO)
- Leave of Absence
- Employee Assistance Program
- Wellness Program
- Rewards and Recognition Program
Benefits are subject to change at the Company’s discretion.
Base Pay Range : Annualized salary range offered for this position is estimated to be $66,600 - $75,000 . However, the actual pay range depends on each candidate’s experience, location, and qualifications.
Last updated : 2024-02-24
Job Summary
Full Time
Business Services
$72k-92k (estimate)
05/12/2023
04/10/2024
kaocareers.com
FAIRFIELD, OH
1,000 - 3,000
1971
ERNEST LEFFLER
$200M - $500M
Business Services
Related Companies
The job skills required for Sales support specialist include Salesforce, Sales Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales support specialist positions, which can be used as a reference in future career path planning. As a Sales support specialist, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales support specialist. You can explore the career advancement for a Sales support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Sales Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Support Specialist job description and responsibilities
Assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.
02/08/2022: Long Beach, CA
Performs administrative tasks to support the sales team and help them to gain and keep customers.
12/26/2021: Wichita, KS
Must arrange strategic schedules, provide necessary support materials to each member and devise plans that would help the team gain more sales.
12/27/2021: Rochester, MN
May arrange meetings and appointments with clients, develop sales strategies for profit growth and process orders while ensuring customer satisfaction.
12/27/2021: Salem, OR
Performing data entry for metrics such as sales and returns.
01/18/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Support Specialist jobs
Most sales support specialists do not need an advanced degree, an associate’s or bachelor’s degree.
02/14/2022: Minneapolis, MN
All sales support specialist jobs require at least a high school diploma.
02/26/2022: Norwich, CT
Sales support specialists who must travel to provide support or products to clients will also need to have a valid driver’s license.
02/19/2022: Sarasota, FL
3+ years sales/sales support, lead management or telemarketing experience and customer service experience considered.
03/05/2022: Brownsville, TX
1 year of experience as a Sales Support Specialist or similar role.
02/18/2022: San Francisco, CA
Step 3: View the best colleges and universities for Sales Support Specialist.
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