Flex is a growth-stage, NYC-headquartered FinTech creating the best rent payment experience. It’s hard to believe that in 2024 paying rent on time is still expensive, inflexible, and stressful. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. 

About the role

Reporting directly to the Operations and Experience Manager, our part-time New York Office Manager plays a critical role in bringing order to the bustling and energetic atmosphere that is our new work home. In this role, you will manage various moving parts: snack and grocery ordering and stocking, repair and contractor management and scheduling, building management relations, ticketing management system, and even some event support. Beyond that, you will be the office “unicorn,” providing leverage to the Ops and Experience Manager across a variety of dimensions to uphold the high standards we expect while proactively making it an enjoyable, productive place for our team to inhabit. We JUST moved into this space; you are an expert juggler of tasks, big and small. 

We envision this role as a 20-30 hour work week on a regular but flexible schedule. We expect regular hours to be around 9 AM - 2 PM. We can be flexible as things come up and ask for similar flexibility in return for days when we may have leadership on-site or other events. While this role reports directly to our Ops & Experience Manager, our exciting, close-nit atmosphere means you’ll regularly interface across all business areas, including with our leadership team. 

Qualifications

Some experience with facilities or office work is preferred, but we are open to any candidate with the right qualities. The ideal individual learns quickly, can adapt on the fly, and improvises as needed to get the job done while maintaining a calm, pleasant demeanor. This person employs relentless organization and is quick to over-communicate. Also a huge plus if this person loves plants (your manager has a brown thumb). 

We are open to candidates with an arts background who are looking for a part-time role in a business setting as a way of getting additional experience or ambitious part-time students who are interested in working in a FinTech environment.

Key Attributes

• Relentless Organization: enjoys keeping things neat and tidy across dimensions, be it (i) the aesthetic appearance of the office, meeting spaces, and cabinets; (ii) knowledge and process tracking, maintaining easily accessible documentation; and (iii) possibly most importantly, task management, ensuring you know the status of any of the many tasks you may juggle at a given time. 

• Limitless Flexibility (pun intended): able to receive rapid direction, quickly and effectively prioritizing and addressing the most critical or disruptive items first, always with a “roll up your sleeves, no task too small” mindset. 

An Eye for “What Looks Good”: brings a creative edge to their work, tweaking processes for maximum efficiency or adjusting small details of the physical spaces, always iterating (down to the color of the mugs, placement of garbage cans, maintenance of plants)

• Radical Affability: remains calm and collected in a rapidly changing environment, despite multiple, and sometimes conflicting, priorities; not only receives feedback well, but actively seeks it out. 

Our expected compensation range for this role is $25-$35 an hour, commensurate with experience. 

Benefits:

• Regular, flexible schedule
• Laptop provided 
• Free lunch when in-office
• Office snacks, cold brew, and kombucha