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Service Manager
$80k-105k (estimate)
Full Time 3 Weeks Ago
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Five Star Food Service, Inc. is Hiring a Service Manager Near Knoxville, TN

At Five Star Breaktime Solutions, the Service Manager is responsible for overseeing and coordinating the maintenance activities within an organization. This role involves developing and implementing maintenance policies and procedures, managing a team of maintenance technicians, ensuring equipment and facilities are properly maintained, and minimizing downtime through effective preventive maintenance programs.

Service Maintenance responsibilities include:

  • Develop and implement maintenance policies and procedures to ensure efficient operation of equipment and facilities.
  • Plan and schedule maintenance activities, including preventive maintenance, routine inspections, and repairs, to minimize downtime and maximize productivity.
  • Manage a team of maintenance technicians, providing leadership, guidance, and training as needed.
  • Assign tasks and responsibilities to maintenance staff, ensuring work is completed in a timely and efficient manner.
  • Coordinate with other departments, such as production, engineering, and procurement, to prioritize maintenance activities and support overall business objectives.
  • Maintain accurate records of maintenance activities, including work orders, equipment maintenance logs, and inventory of spare parts and supplies.
  • Monitor equipment performance and identify opportunities for improvement or optimization.
  • Ensure compliance with safety regulations and protocols, conducting regular safety inspections and implementing corrective actions as needed.
  • Develop and manage maintenance budgets, monitoring expenses and identifying cost-saving opportunities.
  • Maintain a clean and safe work environment; performs job safely and engages in job duties to ensure the safety of the company-owned vehicle.
  • Collaborate with management to develop long-term maintenance strategies and plans to support business growth and sustainability.
  • Establishes a good rapport with service location employees to ensure customer satisfaction through verbal communication and providing good service.

Preferred qualifications:

  • Experience working with refrigeration systems
  • Prior experience working with machines and electrical maintenance with the purpose of repair/installs

Requirements:

  • High school diploma or equivalent required; trade school degree preferred
  • Must be able to lift 50lbs ; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis. Frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds
  • Service Technicians are required to be at least 21 years old (DOT) and have a valid driver's license.
  • Must be able to consent to an initial drug screen.
  • Must be able to consent to a pre-employment background check.
  • Must be able to consent to and have the ability to obtain and maintain DOT medical card.
  • Ability to drive a company box truck vehicle or other assigned company vehicles
  • Ability to work in all weather conditions (ex. heat, cold, rain, and/or snow)

Benefits:

  • Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays
  • Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc.

Position Information:

  • Status: Full-Time
  • Work Days: Monday -Friday (7:00am to 5:00pm)
  • Pay: $63-$68k (yearly)

About Five Star Breaktime Solutions:

Join one of the nation’s largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.

Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO/Veteran/Federal Contractor

Job Summary

JOB TYPE

Full Time

SALARY

$80k-105k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

04/22/2024

WEBSITE

fivestarfoodservice.com

HEADQUARTERS

AUSTELL, GA

SIZE

1,000 - 3,000

FOUNDED

1993

CEO

SHELDON E SMITH

REVENUE

$10M - $50M

Related Companies
About Five Star Food Service, Inc.

In late 2020, Five Star Food Service acquired Canteen Service Company based in Owensboro, KY with operations in 106 counties across Kentucky, Indiana, and Ohio. Canteen Service Company now operates under the Five Star Food Service brand. To keep up with us, go visit and follow the Five Star Food Service page! **As of March 1, 2021 this page will be a vanity page to allow for Canteen Service Company job history to show on their personal profiles.

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The job skills required for Service Manager include Leadership, Customer Satisfaction, Futures, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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