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FirstService Residential
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Concierge
FirstService Residential
$36k-46k (estimate)
Full Time | Business Services 2 Months Ago
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FirstService Residential is Hiring a Concierge Near Washington, DC

Job Overview:
Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.
This is Saturdays and Sundays 3-11pm.
Your Responsibilities:
  • Provides exceptional customer service.
  • Meets and greets residents; checks guests and service providers in/out.
  • Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
  • Assists with general concierge services and performs administrative clerical, Word and Excel document work.
  • Walks the building premises as directed for monitoring purposes
  • Monitors and controls access to the building
  • Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
  • Provides general concierge services as well as administrative clerical work when needed
  • Helps maintain a safe and secure environment throughout the building/property(s)
  • Walks the building premises as directed for monitoring purposes
  • Have the ability to understand and complete all required forms
  • May be assigned other duties by supervisor
Skills & Qualifications:
  • Ability to manage multiple priorities
  • Demonstrates excellent customer service, communication and time management skills.
  • Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.
  • Command of information system hardware/software is preferred
  • Good written and verbal communication skills
  • Strong customer service and interpersonal skills required
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
  • Ability to quickly and easily navigate the property/building as required to meet the job functions
  • Ability to lift 30 – 50 lbs
  • Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
  • Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
  • The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
  • Must have the ability to detect auditory and/or visual emergency alarms
  • Occasional overtime may be required
  • Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
Compensation:
$18.00 per hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$36k-46k (estimate)

POST DATE

02/21/2024

EXPIRATION DATE

04/20/2024

WEBSITE

fsresidential.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

200 - 500

FOUNDED

2007

TYPE

Private

CEO

GREGG EVANGELHO

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About FirstService Residential

FirstService Residential is a Florida-based property management company that offers HOA management and strategic planning for the residential sector across U.S. and Canada.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

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Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

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A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

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A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

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A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

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