Job Overview:

The Business Development Director is a highly motivated self-starter who will lead and provide strategic sales initiatives, engage in marketplace sales activity and work closely with the Market Leaders, operational Executives and the Marketing Department on lead generation activities, sales activities and proposal generation activities. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets.

Your Responsibilities:

• Responsible for the ongoing development, implementation and tracking of new client development operations and processes for FirstService Residential
• Develop and execute a sales strategy to obtain residential association management contracts that meet the FirstService Residential client-type strategy
• Assist in the growth of both current and potentially new market territories by:
• Proactively identifying qualified new business opportunities
• Providing trending and analysis associated with current processes, product types, service lines, regions of business, etc
• Attending planning and business development meetings as requested
• Manage and directly participate in the sales process; deliver sales presentations to prospective clients
• Continually seek out innovative ways to communicate our value to prospects and existing clients
• Monitor competition and keep on top of industry trends; report findings to senior leadership team
• Manage sales process through utilization of CRM (Dynamics) - entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications
• Collaborate with marketing team and participate in preparation of proposal (RFP) responses
• Identify growth opportunities within existing managed communities; manage and lead the internal sales process
• Proficient and effective at giving client presentations and closing deals
• Coordinate and/or participate in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference calls
• Other initiatives as identified by senior leadership

Skills & Qualifications:

• Education & Experience
  • BS/BA Degree in business or related field from an accredited college or university.
  • CRM experience (Microsoft Dynamics preferred).
  • Minimum of 3 years sales experience in a service related industry preferred

• Knowledge, Skills, & Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Demonstrates strong and effective customer service and relationship building skills:
  • Ability to be able to immediately develop rapport with a variety of personalities and "types" of clients and potential clients during and after the sales process
  • Ability to be "of service" to all internal customers, effectively working with multiple styles and influences that present unique needs and demands on the sales process

• Attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events
• Possess excellent grammar, spelling and proofreading skills
• Demonstrate good common sense, sound judgment, and a high ethical bar
• Consistently perform at high levels in a fast-paced ever-changing work environment
• Ability to work independently; capable to take ownership of assigned tasks and to anticipate work requirements
• Business development and/or operations experience in residential condominium management is preferred
• This position is one of “active” selling and has the responsibility to attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events. Will require local market travel and some out of market travel with overnight stays.

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $75000 - $85000 / year

Disclaimer:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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