POSITION RESPONSIBILITIES

Note : All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

Provide a variety of confidential administrative / clerical support; serve as liaison / point of contact between BPAs enrollment center and US Access, facilitate communication and appropriate actions;

and assist with the day-to-day operations, which may include :

Answer and screen telephone calls, greet visitors, address questions, respond to routine requests and business involving US Access credential matters, take messages, and / or refer visitors to other BPA personnel as appropriate.

As required, track US Access actions and appointments for timely response.

Sort and distribute incoming credentials as per established process; prepare credentials for outgoing mail shipment as needed.

Assist with arrangements for rescheduling appointments, as requested.

Provide clerical support, preparing forms or copying or faxing as needed.

Perform faxing, scanning, photocopying, and work as needed for personnel security and US Access processes and services.

Update and maintain desk reference manual.

Perform data entry using multiple computer applications, including US Access, Microsoft Office, SharePoint, HRMIS and more.

Serve as point-of-contact (POC) for field, district, and other office staff regarding general personnel security and US Access information.

Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures.

Validate official records are accurately maintained for auditing purposes.

Maintain electronic and hard copy records of training, timecard changes, safety meetings, contractor timesheets, and other required records.

Assist office staff in the routine use of software applications, i.e., Microsoft Office, Concur, SharePoint, etc. as requested.

Provide backup support to other Administrative Assistants as needed in Vancouver, WA.

Completes and maintains training certification as US Access Registrar, Activator, and other required roles for issuance of US Access credentials and processing of applicants in US Access system.

Will open center each day, perform enrollment appointments (fingerprints, document scans and photos), card activation appointments, data entry, follow procedures as described for collecting and entering PII information into systems.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

High School Diploma or GED is required.

Associate or bachelor's degree in Secretarial Science, Administrative Management, or a related telecommunications field is preferred.

3 years of administrative experience is required.

Required Technical Skills & Experience (required on matrix)

SharePoint experience sufficient to support, edit, and maintain sites by creating document repositories, workspaces, libraries, lists, views, etc.

MODERATE experience with Microsoft Office Suite of programs such as Word, PowerPoint, Excel, and Outlook.

Preferred Skills & Experience (optional on matrix)

Moderate knowledge of, and experience with, Adobe Acrobat Professional.

Experience with high volume data entry into systems with privacy information.

Additional Requirements (not required on matrix)

Valid U.S. Driver's License is required.

Last updated : 2024-04-26