About Our Opportunity

The IT Business Analyst (BA) will help facilitate communication with Business Owners (BO), development team, and business stakeholders as necessary using Agile methodologies. The BA will elicit business requirements (features & stories) for incoming project requests, and manage the product backlog. The BA will assist in identifying and detailing the conditions of acceptance (COA) for upcoming stories. The BA will ask business stakeholders probing questions to verify the development team understands the requested work. The BA is expected to understand the business processes so to identify possible enhancements for the business and improve the value to the end user.

How You Will Spend Your Time

• Employ Agile practices and lead the effort in defining features, stories and COAs. Manage requirements, use case, and artifact gathering processes and clearly communicate to the business and technical team members what is needed.
• Ask probing questions to fully understand stories with the ability to provide feedback on possible implications of any and all requests. Accurately and concisely articulate issues, questions, and recommendations to business stakeholders, team members, and management.
• Works with the business owners to manage the expectations for project completion.
• Understand the “as-is” and “to-be” business processes as needed to confirm all parties are working toward the same goal. Model the expected system interactions, particularly when software is being developed.
• Look for gaps in data requirements between what is in place and what is needed. Model the data requirements or work with the appropriate people to verify that the data will support the new solution.
• Create mock-ups of the new user interfaces as needed.
• Support the business owner and operations team by discussing business and technical impacts of and dependencies related to priority decisions.
• Work closely with business stakeholders and Quality Assurance (QA) in developing user scenarios as needed.
• Work with continuous improvement initiatives to identify and document system recommendations for current and future development. Work with users to update business processes and procedures guidelines.
• Represents and communicates the mission and values of FCMA and complies with its conduct policy, security policy and confidentiality expectations.

Minimum Education & Experience

A minimum of four years direct experience in a business analyst role or Bachelor’s degree in business, accounting, computer science or related field and at least one year of direct experience developing business requirements, test plans or implementing systems; strong project management skills, oral and written communication skills, and analytical skills necessary; understanding of Agile processes with some exposure to related projects expected.

Mental & Physical Requirements

Stationary Position - Occasionally; Move/Traverse - Occasionally; Stationary Position/Seated - Constantly; Transport/Lifting - Rarely; Transport/Carrying - Rarely; Exerting Force/Pushing - Rarely; Exerting Force/Pulling - Rarely; Ascend/Descend - Rarely; Balancing - Rarely; Position Self/Stooping - Rarely; Position Self/Kneeling - Rarely; Position Self/Crouching - Rarely; Position Self/Crawling - Rarely; Reaching - Rarely; Handling - Occasionally; Grasping - Occasionally; Feeling - Rarely; Communicate/Talking - Constantly; Communicate/Hearing - Constantly; Repetitive Motions - Frequently; Coordination - Frequently