A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team are the general managers of commercial and internal products. They sit at the intersection of the business, user experience, and the technology that solve our customer and end-user problems. They design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Product Management’s involvement lasts throughout all stages of a product’s lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, Go To Market planning, sales, and other key business support activities.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Pursue opportunities to develop existing and new skills outside of comfort zone.
• Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
• Coach others and encourage them to take ownership of their development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Focus on building trusted relationships.
• Uphold the firm's code of ethics and business conduct.

Business Analysts apply analytical skills working with business and product owners to develop requirements and user stories stemming from product roadmaps. Analysts add value to the delivery team by working with the business and product owner to create clarity around business objectives through the development of and refinement of user stories. Our Business Analysts solve business problems working with delivery teams using Agile and scrum methodologies.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s) of research, data analytics, systems or PwC experience

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Information Technology, Computer Systems Analysis, Management Information Systems

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a team leader:

• Documenting business data-related requirements so that they are unambiguous, consistent and not in contradiction with each other;
• Applying analytical skills to determine and document accurate business requirements and present these requirements in a manner that is concise, measurable and flexible enough to meet project and stakeholder needs;
• Understanding the business implications of the application of data to the current business environment and preparing specific requirements from which applications can be developed;
• Analyzing business and user needs, documenting requirements, and revising existing system logic difficulties;
• Building a documentation library that incorporates process knowledge into procedural documentation that is published to internal/external stakeholders;
• Identifying and implementing operational efficiencies and automation to drive data;
• Promoting and fostering a working environment that enables team members to challenge the status quo;
• Deploying a performance management programme to train/coach team members to perform to their highest ability, managing performance, providing learning and growth opportunities and deploying measurable succession planning;
• Partnering with a cross-functional team, executive leadership, and subject matter specialists;
• Demonstrating proven communication, presentation and documentation skills in order to deliver concise messaging;
• Building, maintaining and influencing relationships while navigating a matrixed organization;
• Displaying proactivity and urgency when resolving data or system issues;
• Learning new concepts and demonstrating logical and lateral problem solving skills;
• Responding within expected SLAs to change while maintaining structure and quality of delivery;
• Displaying the ability to work under own initiative with minimal supervision;
• Exhibiting leadership skills;
• Illustrating an understanding of request fulfillment, incident management and SLA tracking/monitoring;
• Showcasing an understanding of problem and change management;
• Demonstrating experience in implementing and running multiple services/applications in a financial services-led organization;
• Understanding of Data Architecture, data modeling/mapping, Master Data/Reference Data Management;
• Showcasing experience in Operations Master and/or Reference Data Management or a related discipline;
• Displaying ability to manage data oriented programs to deliver on-time results and recommendations for action/next steps;
• Showcasing people management skills and ability to lead and support a diverse team;
• Displaying a proven track record of working with Senior and C-level executives;
• Exhibiting experience in using technology platforms and reporting tools such as Azure DevOps (VSTS), ServiceNow, Tableau, PowerBI;
• Managing the Operations Team in day-to-day BAU activities so that leading industry practices are adhered to; and,
• Executing of daily operations tasks are delivered in a timely fashion and are in accordance with processes and procedures.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechmanager

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