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We are seeking a Support Specialistto fill a key role at our Tacoma, Washington office.
About Us
We are a team of experts, driven by our commitment to providing technologically advanced life safety and security solutions that protect lives, critical infrastructure, and valuable information. Due to our expertise and keen focus on customer service, Evergreen Fire and Security is a recognized leader in both the Federal Government and commercial markets, where we are entrusted to provide fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems designed to meet their specific needs.
Our success is based in large part on the experience and skills of the best and brightest employees in the industry. That’s why we are always looking for additional qualified experts to join Evergreen and support our project teams.
About You
The ideal Support Specialist enjoys a fast pace and juggling multiple priorities. They don’t know what it means to sit back and wait because they are always proactively seeking out ways to be more efficient, get tasks completed on time, and provide excellent support. This position performs a variety of administrative functions, including but not limited to being the first point of contact with internal and external customers. They are problem solvers who save the day with their resourcefulness and ability to successfully navigate obstacles. Sounds like a perfect fit for you? Please read on.
The Role
The Necessities
The Nice-to-Haves
The Benefits
Salary range is $55,000 - $70,000 for well-qualified candidates.
We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment. Check us out on Facebook, LinkedIn, or at www.evergreenfire.com.
Evergreen Fire & Security is a federal government contractor with sensitive access requirements. As our employee, you must also be able to satisfy federal government requirements for access to government information. Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities.
Evergreen Fire and Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Full Time
$64k-81k (estimate)
03/14/2024
04/25/2024
evergreenfire.com
Tacoma, WA
200 - 500
The job skills required for Support Specialist include Customer Service, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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The specialists work along with the staff members to supervise the assigned projects by an organization.
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The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
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Proven work experience as a Sales support specialist or Sales support associate.
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Tech support specialists need good communications skills.
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Gain experience with operating systems.
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Learn Relevant Tech Skills and Gain Experience.
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Step 3: View the best colleges and universities for Support Specialist.