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PIERCE COUNTY HOUSING AUTHORITY
603 South Polk Street, Tacoma, WA 98444 | 253-620-5400
IT SUPPORT SPECIALIST
PAY SCALE: $21 - $25/hr
REPORTS TO: IT Manager
SCHEDULE: 40hr/Week, Full Time/Hourly
UNION STATUS: Non-Represented
A perfect opportunity for career growth in the IT field! The IT Support Specialist is an entry-level posi�on whose
primary responsibility is to support our professional staff in serving our community. The IT Support Specialist
will assist with computer and desktop phone setup, device installa�on, troubleshoo�ng, Microso� 365
(par�cularly, Outlook, Excel, and Word), Zoom, and Yardi cloud-based database and resident management
so�ware. Train your skills and expand your knowledge in the rapidly growing world of affordable rental housing!
PCHA offers 100% employer-paid comprehensive health benefits packages, generous vaca�on schedules, an
employee assistance program, and a fast-paced, dynamic environment in service to your community from day
one of employment for both OPEIU8-Represented and Non-Represented employees.
ESSENTIAL DUTIES:
The IT Support Specialist is a non-exempt non-union full-�me posi�on under the IT Manager, in the
administra�ve staff under the Execu�ve Director. The IT Support Specialist is responsible for addressing low-level
IT issues such as:
08/08/2023
POSITION REQUIREMENTS AND QUALIFICATIONS
The IT Support Specialist is an entry-level IT posi�on. Suggested qualifica�ons include:
including culturally, socially, and economically diverse popula�ons, seniors, persons with disabili�es,
contractors, and professional colleagues.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteris�cs described here are representa�ve of those that an
employee must handle to successfully perform the essen�al func�ons of this job. The job's ac�vi�es occur
primarily in indoor office se�ngs:
community.
08/08/2023
Full Time
Public Administration
$109k-134k (estimate)
08/17/2023
05/08/2024
pchawa.org
TACOMA, WA
50 - 100
Private
CHARLIE GRAY
$10M - $50M
Public Administration
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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