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Front office supervisor
$57k-80k (estimate)
Full Time 1 Month Ago
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Estancia La Jolla, A Noble House Hotel is Hiring a Front office supervisor Near San Diego, CA

Job Type

Full-time

Description

ABOUT US :

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape.

This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

THE JOB :

The Front Office Supervisor is responsible for assisting the Front Office Manager and Assistant Front Office Manager with all aspects of the front office operations, which include planning, organization, development and director of the Front Office departments.

Assists with the development of the Front Office staff to operate at the highest service standards as they relate to efficiency, professionalism, accuracy, and customer service.

YOU :

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving.

This role as the Front Office Supervisor requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

OUR CULTURE :

Be part of our award-winning team named TOP Workplace in San Diego 2022 and TOP Workplace USA 2023 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas.

To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values.

People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

THE OFFER :

In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.

Requirements

REQUIREMENTS :

One or more years related experience required. Prior lead or supervisory experience in a similar role desired.

Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets / exceeds guest expectations and provides a high level of service.

Must have excellent customer service / communication skills to work with guests and provide high guest satisfaction.

Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.

THE IDEAL CANDIDATE WILL HAVE :

Experience within a hotel / resort environment

We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M / F / V / D

EEO Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self.

We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender / sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.

We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Salary Description

$22.00 per hour

Last updated : 2024-03-08

Job Summary

JOB TYPE

Full Time

SALARY

$57k-80k (estimate)

POST DATE

03/10/2024

EXPIRATION DATE

04/02/2024

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The job skills required for Front office supervisor include Front Office, Customer Service, Front Office Operations, Communication Skills, Planning, Mentoring, etc. Having related job skills and expertise will give you an advantage when applying to be a Front office supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front office supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

02/11/2022: Bridgeport, CT

Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

02/28/2022: Brockton, MA

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

12/31/2021: Fresno, CA

The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

01/06/2022: Austin, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

01/14/2022: Lompoc, CA

Supervise daily shift process ensuring all team members adhere to standard operating procedures.

01/27/2022: Gainesville, FL

Step 3: View the best colleges and universities for Front Office Supervisor.

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