Technical Requirements:

• Provide administrative and technical support for an organization. 

• Develop routine plans or schedules using standard references and existing information. 

Based on defined objectives, determine specific steps, input required, and/or milestones.

• Identify schedule/time required, and estimate resources required. 

• Identify discrete steps of routine business practices that might be opportunities for 

applying standard quality improvement techniques.

• Respond to inquiries concerning organizational projects and activities.

• Maintain status of projects and follow up on actions through contact with office staff.

• Make domestic and international travel arrangements using the CGE system.

• Interpret and apply travel regulations and advise employees concerning travel orders, 

arrangements, authorized deviations, and special considerations. 

• Manage and prepare responses to a wide variety of internal and external correspondence 

for the office. Draft responses. 

• Assemble background information, reports, and attachments by obtaining information 

from staff and files.

• Coordinate information and responses with appropriate staff and offices to ensure 

consistency and conformance with program policies, regulations, and formats. 

• Aid staff to assure that routine responses to public inquiries on standard matters are 

appropriate and in compliance with executive preferences and policies.

• Assure that background and supporting information is provided in correspondence 

package.

• Perform a variety of other tasks such as process management, coordinating institute-wide 

events and other duties as assigned.

• A minimum of a high school diploma, GED, is required and two (2) year related work experience.

 • Ability to multi-task and assist multiple NIH employees at once. 

• Possess more advanced computer skills.