CNC Flow Control is headquartered in Houston, Texas, with multiple other locations, including Odessa, Texas and Edmonton, Canada. Our company unifies several trusted valve and flow line brands that have been serving numerous industries in North America for nearly three decades. From long range projects to same-day delivery, our diverse team is dedicated to understanding customers' needs in order to ensure exceptional service and the best solutions. Our extensive product portfolio ranges from commodity products like hammer unions and needle valves, to highly engineered products like API 6D trunnion mounted ball valves.

ABOUT THIS OPPORTUNITY

Role Profile

Position: Customer Service and Sales Rep

Job Location: Houston, TX

Job Type: Full-time

Status: Non-Exempt

Summary of the Role

The Customer Sales and Service Representative’s primary role is to promote and sell the Company products in order to help achieve revenue and margin growth objectives.

Responsibilities

· Must maintain 100% commitment to safety policies and procedures.

· Partners with Account Managers to provide sales quotes

· Processes incoming inquiries into company sales system

· Quotes customers using working knowledge of product

· Pro-actively promote and sell all company products in order to achieve revenue and sales goals

· Monitors delivery date commitments and expedites where appropriate

· Builds and maintains strong internal and external relationships

· Provides technical/service support to account management and internal and external customers

· Effectively manage fast paced telephone and email order desk responsibilities

Skills and Abilities

· Possess excellent customer service skills

· Must possess strong attention to detail

· Ability to interact with customers and team-members in a professional manner

· Ability to work independently and prioritize responsibilities

· Must have excellent communication skills, both oral and written

· Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure

· Must be able to perform calculations using whole numbers, fractions and decimals.

· Basic computer skills including MS Word, Excel, internet and e-mail

· Must be able to successfully utilize the company software

Qualifications

· Bachelor’s degree in business administration, logistics or relevant field preferred

· 5 years of proven experience in industrial inside sales or similar position an asset

Total Rewards

· Competitive compensation plan

· Health Benefits: medical, dental, vision, short term and long term disability

· Paid time off

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person