25 Help Desk Technician Jobs in San Diego, CA
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Equiliem is Hiring a Help Desk Technician Near San Diego, CA
Tasks:
* Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require coordination and compatibility.
* Provides suggestions as appropriate on situations requiring changes in resources, impacts on established policies, broad program goals, or projected timetables.
* Evaluates new applications software technologies.
* Writes and maintains program documentation.
* Ensures the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services.
* Support the use of programs i.e. Microsoft Office suite, the development and support of database systems.
* Technology assessment support for intramural DoD programs.
* Interface with Command databases to update/consolidate project data, manage projects, add missing information and run queries.
* Maintain editing guidelines and products lists web and server side.
* Develop and manage the Command manuscript approval process web and server side.
* Facilitate equipment tracking, manage equipment, maintain Command inventory and consult on Command procurement.
* Facilitate and support command information management to include the
Information Technology (IT) infrastructure.
* Facilitate and assist government with various HR tasks and provide support web and server side.
* Facilitate interaction between Command leadership and officials
Requirements:
* Bachelor's degree in computer science or demonstrated equivalent years of experience
* Minimum 2 years' experience specifically in an IT environment
* Experience with C , Java, visual basic and SQL familiarity.
* Current VMware datacenter certification.
* CompTIA Security , GIAC Security Essentials Certification (GSEC), or Systems Security Certified Practitioner (SSCP) or higher certification such as Certified Information Systems Security Professional (CISSP) or CompTIA Advanced Security Practitioner (CASP ).
* Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides.
* Experience providing technical help desk support to all end users and customers.
* Experience working in military environment with military technical documents including point papers, policies, and messages.
#CJ
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Job Summary
Full Time
$62k-78k (estimate)
05/15/2024
05/22/2024
The job skills required for Help Desk Technician include Help Desk, Microsoft Office, Computer Science, Help Desk Support, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
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