Help desk or first level support is the department in a company responsible for providing help and advice on topics relating to the company’s products and services.
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Scope of Work. Services include, but not limited to, Inbound Technical problem resolution, for High-Speed Internet (HSI) customers for both internet and/or voice. Primary objectives for Contact Operations are defined as a specified Programming, Assignment, and Structure Load services with client technicians. Description of Services/Deliverables. Aiding field operations technicians in restoring customer services by performing tasks such as ONT cha...
Job Title. Help Desk Support. Position Type. 11 Months. Location. Richardson, TX. (Onsite). Shift Timings: 11AM to 7:00PM CST. Job Description. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require a Bachelor's degree and ...
Title: Help Desk Support. Location: Columbus, OH (5 Days Onsite). Job/Skill requirement. Approximately 3-5 years of experiencing the IT field, preferably in a help desk environment. A and/or Network certifications or the equivalent experience. AWS Cloud Practitioner certification preferred but not required. Prior experience assisting a cloud migration preferred but not required. Strong knowledge of ServiceNow, MSOffice Products, etc. Job Type: Co...
Job Details. Role: Help Desk Support. Location. Columbus, OH (Day 1 onsite). Need Only Local. Job/Skill requirement. Experience in the IT field, preferably in a help desk environment. A and/or Network certifications or the equivalent experience. AWS Cloud Practitioner certification preferred but not required. Prior experience assisting a cloud migration preferred but not required. Strong knowledge of ServiceNow, MSOffice Products, etc. Dice Id: 1...
Job Details. Role: Help Desk Support. Location: Columbus, OH (Day 1 onsite). Contract. Job/Skill requirement. Experience in the IT field, preferably in a help desk environment. A and/or Network certifications or the equivalent experience. AWS Cloud Practitioner certification preferred but not required. Prior experience assisting a cloud migration preferred but not required. Strong knowledge of ServiceNow, MSOffice Products, etc. Dice Id: 10315211...
Role: Help Desk Support. Location: Columbus, OH. Job/Skill requirement. Experience in the IT field, preferably in a help desk environment. A and/or Network certifications or the equivalent experience. AWS Cloud Practitioner certification preferred but not required. Prior experience assisting a. cloud migration. preferred but not required. Strong knowledge of. ServiceNow, MSOffice Products, etc. Thanks & Regards. Kevin Mathew | Associate Team Lead...
Job Details. Help Desk Support I. Golden, Colorado. Hybrid. Web Cam Interview Only. Tax Terms: C2C, W2 and 1099. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year o...
Job Details. Role: Help Desk Support. Location: Madison, WI. Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and sug...
Help Desk Support. Golden, Colorado 80401. 6 Months. Duties. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related...
Thriving Manufacturer seeking reliable Help Desk Specialist. Keys to Hire. Help desk support experience. Office 365 certification is a plus. Bilingual and Degree are a plus. Full benefits, 401k, vacation/sick/holiday pay, and bonuses. AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diver...
Job Details. Job ID: 2405895. Location. MOBILE, AL, US. Date Posted. 2024-04-24. Category. Information Technology. Subcategory. Technical Support. Schedule. Full-time. Shift. Day Job. Travel. Yes, 10 % of the Time. Minimum Clearance Required. Interim Secret. Clearance Level Must Be Able to Obtain. Secret. Potential for Remote Work. No. Description. SAIC is currently hiring a. Senior Computer User Support Specialist. to help support the US Army Co...
Job Location. Trenton, NJ 08611 (Hybrid). Duration. 3 Months (with a possible extension). Job Description. Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Responsibilities. Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. Maintain a working knowledge ...