ePayPolicy is the leader in e-payments for the P&C insurance industry. We’ve built a payments platform to enable all of our market segments to easily track, report, and send / receive payments to anyone at any time. Our clients include independent agents, premium finance companies, wholesalers, and carriers. By way of our cool inventions, we empower our clients to speed up receivables and bind business faster throughout the insurance purchasing process. By integrating with over twelve different industry management systems, our clients immediately notice the ease-of-use purchasing experience and boosted productivity. Trusted by over 4,000 clients nationwide, ePayPolicy makes insurance payments super easy.

We’re based in Austin, TX and have clients in all 50 US states with plans to include Canada this year. 40 team members proudly boast of a successful 2020 with exciting plans to come in 2021. Founded in 2014, we have the support and backing of Serent Capital, one of the top private equity firms in the US that invests in high-growth software and services firms and manages over $2B in committed capital. 

Job description

As an Enterprise Account Manager you will focus on growing relationships with our current customers in the enterprise space and meet with each of them regularly to ensure that they are getting the most of our system and help them accelerate their transition to additional products and feature enhancements. You’ll work directly with our CTO in a highly autonomous role and must be an ambitious and organized professional who will drive expansion in our accounts. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, and challenge customers' thinking about how ePayPolicy can transform their business.  

Responsibilities and Duties:

• Partner internally with Account Management, Sales, and Marketing to help craft strategies which will enable you to grow existing accounts.
• Build strong relationships with your customers, helping them increase their electronic payments adoption, and growing revenue per customer.
• Be a key component in ensuring we have accurate data in Salesforce to drive the strategy for our future growth
• In-office 3 days per week; more frequently during training 
• Manage a book of ~200 accounts of varying size depending on seniority

You may be a good fit if:

• You have 7 years of experience in a quota-carrying Sales or Account Management role focused on Enterprise-level accounts
• You enjoy working at a fast paced SaaS company
• You’re a resourceful self-starter and thrive working somewhat autonomously
• You're able to think on your feet, solve problems, and articulate clear recommendations
• You love being customer-facing, talking with customers, and you seek to understand how we can improve and over-deliver on expectations
• You’re a good teammate and always do what is in best interest of your team 

Why ePayPolicy

• Competitive salary, ramp, and commission
• Comprehensive benefits package with employer basic life and disability premiums
• 401K
• Unlimited PTO
• Company-sponsored quarterly “ePayItForward” initiatives 
• Supportive and inclusive company culture with a focus on work/life balance
• Fully-stocked kitchen and lunch delivery stipend, as well as safety protocols in place for those that choose to work onsite.
• Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it! We value everyone’s ideas and opinions.)
• Huge opportunity for growth

We will only consider a local Austin-area candidate to fill this position. This person is expected to be in-person during training and expect some level of ongoing in-person collaboration.

ePayPolicy Hiring Practice

We value diversity at ePayPolicy. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.