Position Title: Senior Manager, Technology, Reporting and Analytics 

Business Unit: Programs 

Reports To: Director of Operations 

Location: United States 

About this role:

The Senior Manager, Technology, Reporting and Analytics, will support a key LRQA multistakeholder client in the RMG industry whose focus is on improving factory worker and workplace safety. Our client drives transformational change in factory safety management with an approach based on robust management systems and leveraging the business relationships between our members and their supplying factories.

Key job responsibilities:

The Senior Manager, Technology, Reporting and Analytics will be responsible for: 

1. Technology -developing and maintaining the technology and data infrastructure, assessing database requirements and analyzing current data system, upgrading where necessary, managing the data infrastructure, ensuring data quality and handling the backup and recovery of older systems and archiving information.
2. Reporting and Analytics - helping the business design and develop reports for various stakeholders, develop and operationalize the reporting process and cadence. 

Primary responsibilities:

• Evaluate the performance of data systems and seek ways to enhance them. 
• Determine limitations in data reliability and usability. 
• Extract pertinent data and build detailed reports for senior management. 
• Ensure security from data loss, security breach, and hacking. 
• Support team members on day-to-day activities. 
• Analyze, interpret and report substantial quantities of data. 
• Create, revise, and enforce data management policies. 

Qualifications:

• Bachelor’s degree in computer science, statistics, mathematics, or related field. 
• A thorough and proven understanding of data management and administrative policies. 
• 7 years' experience with modern, high-tech databases, IT systems and websites. Tableau, Python, or Metabase, Power BI, WordPress for website support. 
• Proficient at digesting, understanding, and analyzing large amounts of data. 
• Attention to detailed statistical information. 
• Advanced knowledge of data security laws and protocols.
• Ability to complete multiple tasks with multiple deadlines. 
• Excellent at problem-solving under pressure. 
• Confident in making good decisions with given information. 
• Leadership, communication, and interpersonal skills are crucial to this role in order to present meaningful data findings in an impactful, easy-to-understand manner. 

Required Skills

• Fluent in English (both spoken and written) 
• Curious to learn, investigate. 
• Critical thinker 
• Challenge the status quo; come with solutions; change the narrative. 
• Excellent Presentation Skills 

• Inter-Personal Skills 
• Advanced Microsoft Office skills 

We are committed to creating a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by local law. Personal data provided by applicants will be treated as confidential information and will be used exclusively for employment purposes only. Only short-listed candidates will be notified. Applicants who are not invited for an interview may consider their applications filed for future reference.