Background:

Cedar is a patient payment and engagement platform that leverages data science, consumer-centric design and technology to improve the healthcare experience for patients.

The Data Science team plays a critical role in achieving Cedar’s vision. We ensure data and insights are accessible and trusted by all internal and external stakeholders to enable data-driven decision-making. Through analytics, descriptive analyses, and statistical models, we consistently aim to better understand the needs of patients, find improvement opportunities, and impact the product development process. We run experiments to test our various hypotheses and measure our progress. We build ML models and embed them into our web app to deliver a personalized experience to patients. We help differentiate Cedar's product offerings with hard-to-copy competitive advantages.

To do this, we have built an open, supportive, and collaborative team culture. “Love thy teammate” is one of our Data Science values, and we live into this value by operating from a mindset of curiosity, possibility, and the best intentions of each of our team members. As a team, we are dedicated to continually growing our technical excellence and collaborative excellence, equally.

We are also not doing this alone; we partner with the other Makers teams (Product, Engineering, Design, and User Research) to grow our impact. We also work with Commercial teams to evangelize our vision to clients and get market feedback on which pain points are the most urgent to solve.

You can read about some of our work on the Patient Experience Studio, a blog we share with the Design team.

The Role:

We’re seeking a Data Science Senior Manager - Commercial Analytics to lead our Commercial Analytics team and manage a team of Data Scientists. 

The Commercial Analytics team’s goal is to enable our clients to understand, appreciate, and extract the most value out of their Cedar relationship and products. The team’s ambition is to satisfy and delight Cedar’s clients through access to data and insights that:

1. Help them build trust in Cedar’s products and recognize the value they deliver, 
2. Empower them to take advantage of Cedar’s varying features and levers to maximize value.

As a Data Science Senior Manager, you will be responsible for defining and enabling the team to execute on its goals and objectives and ensuring that they match Cedar’s company strategy. You will synthesize short-term needs and signals into long-term strategies and projects, collaborate cross-functionally to drive the team’s goals forward, and create growth opportunities for the team. Through scalable analytics, descriptive analyses, and statistical models, you will lead the team in better understanding the value that our products deliver for our clients, communicating these insights effectively, and empowering our clients to maximize value from Cedar Suite. Your role is responsible for ensuring that the team can scalably impact our clients through data insights. You should be an expert in working with complex data, using visualization tools such as Looker, and have a keen understanding of how to apply data to address ambiguous problems.

The Data Science team is based in NYC. Team members are expected to be in the office at least 3 days per week.

Responsibilities:

• Lead and manage a team of data scientists in designing and executing on scalable and impactful solutions to showcase Cedar value
• Transform company objectives into a clear and strategic roadmap for the team
• Collaborate closely with commercial and technical partners to unblock team goals and drive shared objectives forward
• Ensure Cedar clients have access to the data and insights that they need to understand and appreciate how Cedar helps them meet their goals
• Scale the team’s existing analytics tools and dashboards and develop future iterations based on needs
• Present and clearly communicate data findings and underlying methodology to partners across all levels of the organization, including those without data backgrounds
• Pursue technical and operational excellence while developing a supportive, collaborative, and diverse culture where timely and specific feedback and recognition are central
• Lead team initiatives to help the Data Science team grow, work efficiently within and across functions, and foster passion for our work and contribution to Cedar’s success
• Have an expert understanding of the mechanics of Cedar’s platform and our data models

Skills and Experience:

• 9 years of experience in an analytical role and 3 years of management experience
• A proactive attitude, an ownership mentality, and a growth mindset
• An analytical perspective and passion for finding actionable opportunities and insights within complex data
• Experience collaborating with business teams
• Ability to work in a fast paced environment and engage with non-technical partners to explain technical concepts
• Strong presentation, communication, and project management skills
• Expertise with SQL and Python and visualization tools (e.g. Looker, Tableau, Power BI)
• Knowledge of or experience in the healthcare industry is a plus

Applicants must be currently authorized to work in the United States on a full-time basis. 

Compensation Range and Benefits

• Salary/Hourly Rate Range*: $204,000 - $ 240,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

#LI-CR1