Company Overview:

EPS is a 20 year home security and camera company based out of Lafayette, LA who has recently moved into the Houston market, quickly acquiring a large customer base in the greater Houston area. We provide home security systems, smart home and automation systems, commercial quality camera systems, commercial fire, and professional monitoring. We value honesty, integrity, and go above and beyond for our clients. We do everything in our power to abide by our motto, "professionalism on a personal level".

Position Overview:

We are seeking an Operations Manager with a strong background in the security and camera industry to join our team. The ideal candidate will have experience managing people, will have a diverse knowledge of security products, and strong decision making skills. This role requires the ability to make quick decisions and schedule changes effectively.

Responsibilities:

• Manage day-to-day operations of Electronic Protection Systems, including overseeing warehouse activities, scheduling, and resource allocation.
• Scheduling new jobs and service calls as they are approved by our Lafayette office based on technician availability, skillset, and proximity.
• Manage weekly banking tasks, handle incoming mail, maintain cleanliness in the office space, and other miscellaneous administrative duties.
• Document, schedule, and hold technicians accountable for the upkeep and maintenance of company fleet.
• Ensuring timely completion and quality workmanship.
• Occasionally deliver parts to job sites.
• Coordinate installation schedules and communicate professionally and courteously with customers.
• Lead and mentor a team of technicians to ensure high performance, productivity, and efficiency.
• Monitor inventory levels, track shipments, and optimize warehouse processes for efficiency and cost-effectiveness.
• Collaborate with sales, marketing, and technical teams to develop strategies, improve processes, and drive business growth.

Requirements:

• Must have prior experience in personnel management or team leadership roles.
• Must have 2-3 Years of industry experience.
• Proficient in MS Office and CRM software applicable to our industry.

We offer competitive compensation packages including benefits such as health insurance, retirement plans with a company match, and professional development opportunities. If you are a results-oriented individual with a passion for driving operational excellence, we would love to hear from you. Apply now to join our team as an Operations Manager!

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Work Location: In person