What you’ll do:

This position will be responsible for managing a portion of the front-end organization at the Portland Power Center operation consisting of and dedicated to ensuring customer satisfaction through pricing, engineering, scheduling, and post-order management
Essential Functions

• Manage the engineering and customer service portion of the organization, including Product Engineers, Product Application Engineers, and Engineering Technicians
• Drive continuous process improvements on engineering efficiencies, customer quality, customer satisfaction, ISO 9001 compliance and cost out.
• Oversee drawings/manufacturing instructions for manufacturing personnel to assemble product orders on-time with high quality.
• Coordinate production scheduling priorities with Master Scheduler and Value Stream Manager.
• Manage customer pricing strategies, coordinating with division product line strategies and Portland Power Center charter. Manage customer relationships and create sufficient demand to meet expectations.
• Develop and maintain a full understanding of applicable codes, regulations, and standards relating to the application of all plant products (NEMA, NEC, UL, etc.). Stay current with changes in codes and standards as they apply to the Portland Power Center products.
• Stay abreast of Electrical Sector technical product developments through training, connectivity with the product lines and other means.
• Develop and deploy technical training for new engineers.
• Establish and document standard work instructions for Engineering Department.
• Help create plant level strategies and deploy initiatives around employee engagement, inclusion and diversity, employee safety and wellbeing, organizational capabilities.
• Create a positive culture of learning, development and continuous improvement.

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s degree in Engineering from an accredited university
• Five (5) years’ experience in Engineering role
• Must be legally authorized to work in the United States without company sponsorship now or in the future.

Preferred Qualifications:

• Seven (7) years’ experience in Engineering role
• Management experience
• Broad knowledge of the organization’s products and their applications: Medium Voltage Distribution products
• Working knowledge / application of Eaton Business System (EBS)
• Strong commercial and negotiation skills
• Working knowledge of power systems

Skills:

• Strong business acumen and ethics
• Strong leadership skills
• Strong collaboration skills
• Technical product and application knowledge of electrical power distribution and control equipment
• In depth knowledge of the entire order process from quotation through installation of the product
• Excellent communication skills, verbal & written
• Excellent interpersonal and customer service skills

#LI-LE1