Position: Marketing Operations Specialist

Department: Marketing and Communications

Reports to: Senior Manager, Marketing and Communications

About Us

Cities are built by people. The creators of industry, makers of place. Visionaries—for what’s next. At the Downtown Denver Partnership, we are building with vision.

We believe the horizon of a great city is always growing, always improving. We believe our city is only as strong as the center. And we know that a thriving, strategic evolution only happens when every voice steps up to the mic. When access allows for unbridled opportunity. 

Whether we are talking about mobility and transportation or economic development, our organization focuses on fostering an impactful culture and business community that will support each and every citizen, giving us all a seat at the table. 

Building our center city, making our place.

About the Position

The Marketing Operations Specialist plays a critical role on the Marketing and Communications team, keeping the team and internal stakeholders ultra-organized and highly effective through project management, analysis, and logistical support.

This role will support the Marketing and Communications team in email marketing, website, process management and execution, and production. As the go-to for analytics, the Marketing Operations Specialist will help the team build and execute impactful strategies that support the organization and Downtown Denver.

All Partnership Team Members share a responsibility for recognizing, creating and implementing plans to promote diversity and inclusion within their and the organization’s respective programs and initiatives. Where applicable, this includes involving external stakeholders to coordinate and promote the Partnership’s commitment to diversity and inclusion. The Downtown Denver Partnership views Diversity and Inclusion as a moral and economic imperative for building a great city.

About the Job

• Under the leadership of the Senior Manager, Marketing and Communications and utilizing a project management tool (Asana), serve as the project manager for the Marketing and Communications team, driving project process, deadlines, and logistics for Partnership projects, initiatives, and programs.
• Manage the Downtown Denver Partnership website, collaborating with team members to make timely updates/additions and keep pages up to date.
• In partnership with the Graphic Designer and Coordinator, Public Relations & Communications, build the Partnership’s email communications.
• Collect and analyze data related to email, social and web performance, and make recommendations to help maximize the Marketing and Communications team output.
• Represent the Marketing and Communications team in organization-wide technology and system integration efforts.
• Support the Marketing and Communications team on logistics and organizational needs.
• Perform other duties and responsibilities as assigned.

About You

To be successful in this position, you must be a strategic and creative communicator with a keen sense of Partnership programs and how best to support our team in engaging partners. You should possess a deep commitment to instilling practices and a culture that reflects the Downtown Denver Partnership.

• 2 – 3 years’ experience in project management, data/analytics, and operations.
• Experience working with WordPress, Wix, Asana, and social media reporting platforms.
• Ability to stay informed on best practices, industry trends and Denver happenings.
• Proven organizational skills, ability to manage multiple responsibilities.
• Strong verbal and written communication skills, and ability to check deliverables for quality and correctness.
• Effective interpersonal skills, capable of communicating in a professional and positive manner and be intentionally inclusive in conversations.
• Ability to work well under pressure, respond quickly to changes, and meet deadlines.
• Ability to work independently on assigned tasks while supporting a collaborative work approach as part of a project team.
• Commitment to City Building and a desire to work in a fast-paced environment.
• Marketing experience preferred, but not required.

What We Offer

• Expected salary range $61,000 - $70,000.
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• Employer paid Life Insurance, Short-Term and Long-Term Disability
• 401(k) Retirement Plan
• Transportation Benefits
• Personal and Professional Development

Downtown Denver Partnership provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Downtown Denver Partnership complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Downtown Denver Partnership will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Downtown Denver Partnership expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Downtown Denver Partnership employees to perform their job duties may result in discipline up to and including discharge.