43 Front Office Manager Jobs in Ann Arbor, MI
DoubleTree Ann Arbor North is Hiring a Front Office Manager Near Ann Arbor, MI
Job Summary:
We are seeking a skilled Front Office Manager to oversee the daily operations of our front desk and reception area. The ideal candidate will ensure efficient guest service, manage reservations, and supervise the front office team.
Responsibilities:
- Manage all front office operations including reservations, check-ins, check-outs, and guest inquiries
- Supervise front desk staff and provide training as needed
- Ensure exceptional customer service is provided to guests at all times
- Handle guest complaints and resolve issues promptly
- Maintain accurate records of room availability and guest accounts
- Oversee night audit procedures and ensure accuracy in billing
- Coordinate with housekeeping and maintenance departments to ensure smooth operations
- Implement and enforce hotel policies and procedures
Qualifications:
- Experience in hospitality, hotel management, or a related field
- Proficiency in phone systems and front desk software
- Strong customer service skills with a focus on guest relations
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent communication skills, both verbal and written
- Bilingual or multilingual proficiency is a plus
Join our team as a Front Office Manager to lead our front desk team in providing exceptional service to our guests.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
Work setting:
- In-person
Ability to Relocate:
- Ann Arbor, MI 48105: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$51k-71k (estimate)
04/25/2024
08/21/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Customer Service, Front Office Operations, Housekeeping, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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