Department: Front Desk
Company: Dimension Development
Reports To: Front Office/Operations Manager
Supervises: N/A
Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities:
1. Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
2. Verify the status of all wake-up call requests and ensure they are properly handled.
3. Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
4. Prepare the front office for the 'A' shift and reset day's business.
5. Act as a Guest Service representative and manager on duty during the night time hours.
6. Act as PBX operator during the audit shift.
7. Attend and actively participate in all front office meetings.
8. Participate in all training and cross training programs.
9. Take the initiative to greet guests in a friendly and warm manner.
10. Other duties as assigned.
Job Skills:
1. Understand and use math concepts in order to design a financial or economic system.
2. Work math problems quickly and accurately.
3. Understand and use computers and related equipment.
4. Speak and write clearly to report financial information.
Job Qualifications:
Education: HS Diploma or equivalent
Experience: None required
Licenses/Certifications: None required
Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.
Additional physical, visual and working requirements:
X Lift/carry 6-25 lbs.
X Able to work overtime and/or irregular hours
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.