ABOUT US:
At Zachry Hospitality, we are passionate about hospitality and excellent customer service . Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:
Every Person Matters
Together We Can Do Great Things
This Is More Than a Job
BENEFITS:

• Company paid short-term and long-term disability.
• Medical, dental and vision insurance
• Fidelity 401K retirement plan with employer matching up to 6% of contribution
• Hilton Hotel Travel Discount Program
• Paid Time Off (PTO)
• Free Meal
• Free annual VIA bus pass
• Quarterly Incentive Bonus
• Referral Bonus Incentive Program
• Team Member Assistance Program

JOB PURPOSE:
To audit and correct paper work performed by Guest Service Agents and Food and Beverage operations. To prepare reports for Management involving rooms and food & beverage activity.
ESSENTIAL FUNCTIONS:

• Audits daily GSA paperwork, balances postings, performs computer operations and maintains the Front Office computer system.
• Audits daily F&B paperwork, balances postings, performs computer operations, and maintains the F&B computer system.
• Balance credit card entries in the Electronic Data Capture (EDQ) program and Dollars On The Net system for all room charges and F&B transactions for the day.
• Communicates end of day issues and problems that might occur throughout shift.
• Reconciles credit card system to daily transaction list from rooms
• Use Callback program as needed.
• Act as a Guest Service Agent during regular night audit shift hours.
• Other duties as assigned.

REQUIREMENTS:

• High school graduate or equivalent preferred.
• Prior front desk hospitality experience preferred.

LICENSES/CERTIFICATES:
N/A
/CERTIFICATES: N/A
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: 210.270.0772

Equal Opportunity Employer, including disabled and veterans.
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English - Spanish - Chinese
If you want to view the Pay Transparency Policy Statement, please click the link: English