ABOUT US:

At Zachry Hotels, we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:

Every Person Matters

Together We Can Do Great Things

This Is More Than a Job

BENEFITS:

• Company paid short-term and long-term disability.
• Medical, dental and vision insurance
• Fidelity 401K retirement plan with employer matching up to 6% of contribution
• Hilton Hotel Travel Discount Program
• Paid Time Off (PTO)
• Free Meal
• Free annual VIA bus pass
• Quarterly Incentive Bonus
• Referral Bonus Incentive Program
• Team Member Assistance Program

JOB PURPOSE:

To clean and stock guest rooms to hotel cleanliness standards. Report maintenance deficiencies in order to maintain room in compliance with standards.

ESSENTIAL FUNCTION:

• Cleans guest room and bathroom to include, but not limited to, bathtub, toilet, sink, walls, mirrors, tiles, counters, and floors using proper procedures and chemicals per hotel standards.
• Change linen and make beds in accordance with hotel procedures.
• Dusts all guest room surfaces to include, but not limited to, furniture, pictures, drawers, window ledges, and shelves.
• Vacuums guest room carpets in accordance with hotel procedures.
• Removes trash and replenish amenities, linens, and supplies in guest rooms per hotel procedures.
• Cleans all windows inside and out.
• Greets guests immediately with friendly, sincere acknowledgement.
• Reports all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathroom, closets, or corridors, broken mirror or window) to the maintenance department.
• Signs for room keys. Retrieves cart, push to assigned rooms, and restock heavy cart.
• Visually inspect room for cleanliness and appearance and signify completion for room.
• Cleans balconies, if applicable.
• Other duties as assigned.

EXPERIENCE:

No prior experience required.

LICENSE/CERTIFICATES:

N/A