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Digital Control Incorporated (DCI) is the world’s leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry.
Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide.
DCI’s products are valued for their durable design, ease of use and uncompromising commitment to customer service.
DCI is seeking a Bilingual (Spanish) Technical Customer Service Associate in Kent, WA. If you are someone who takes initiative, and loves helping customers then DCI could be a perfect fit for you!
What you'll do :
Requirements
Who you are :
If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to still apply.
You may be just the right candidate for this or another role at DCI.
Benefits
Compensation :
DCI is proud to offer comprehensive compensation packages including competitive base pay and discretionary quarterly profit sharing bonuses to all part-time and full-time team members.
Base pay is reviewed at a minimum on an annual basis.
Pay range : $63,000 - $77,900 per year. To ensure equity, our compensation philosophy is to bring people into new roles in the range of the mid-point of that role.
Factors considered for pay include the level of skill, experience, training, external market factors, and internal value.
Profit sharing bonus : Over the last 3 years, quarterly bonuses ranged between 11% and 27%. Future bonuses could be higher or lower depending on company profits.
Why DCI?
Work hard, play often... DCI employees are innovative and creative. Our open (forest-like) work environment creates free flowing conversations across all functions.
We have gaming days; Lego challenges and ping pong matches to build on our creativity when one hits a roadblock. If that is not enough, our employees bring their four-legged companions (dogs) to work and can take them for a walk around the Green River trail.
DCI takes pride in caring a lot about our employees. We believe that employees should not be burdened with benefits expenses, so we provide lucrative health care plans unmatched in most other companies.
We also like to eat at DCI and find any excuse to celebrate the most random holidays (Pi Day, Chocolate Ice Cream Day, etc.
We have monthly catered lunches, a fully stocked snack area, sporting tickets, wellness competitions, and most importantly a team of people who will tell you that DCI is the best place they've ever worked.
This is evident by our long service team and low turnover.
We Celebrate Inclusion :
DCI is an equal opportunity employer. Employment at DCI is based solely on a person's merit and qualifications directly related to professional competence.
DCI does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
It is DCI’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
The Company's EEO policy includes the full & complete support of the Company and all levels of leadership. Because it's just the right thing to do.
We hope you think so, too.
Last updated : 2024-04-27
Full Time
Retail
$61k-80k (estimate)
04/28/2024
05/10/2024
SANTA ANA, CA
25 - 50
2009
BETTY FERNANDEZ
$10M - $50M
Retail
The job skills required for Bilingual customer service include Customer Service, Futures, Troubleshooting, Data Entry, Initiative, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual customer service positions, which can be used as a reference in future career path planning. As a Bilingual customer service, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual customer service. You can explore the career advancement for a Bilingual customer service below and select your interested title to get hiring information.