6 Service Desk Jobs in Trenton, NJ
Devcare Solutions is Hiring a Service Desk Near Trenton, NJ
Full-time professional work experience in Business and/or Information Technology.
Opening #1 Service Desk/Desktop
- Identify and diagnose issues and problems.
- Categorize and record reported queries and provide solutions.
- Support problem identification.
- Advise users on the appropriate course of action.
- Monitor issues from start to resolution.
- Escalate, if needed, unresolved problems to a higher level of support.
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client's location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- ServiceNow experience preferred
SkillRequired / DesiredAmountof ExperienceExperience identifying and diagnosing issues and problems from start to resolution.Required1YearsCategorize and record reported queries and provide solutions.Required1YearsSupport problem identification.Required1YearsExpereience advising users on the appropriate course of action.Required1YearsEscalate, if needed, unresolved problems to a higher level of support.Required1YearsExperience responding to client support requests and contacting clients to determine the nature of the problem.Required1YearsExperience traveling to the client's location or connecting via a remote link.Required1YearsTroubleshooting hardware and software issues.Required1YearsInstalling and maintaining hardware and computer peripherals.Required1YearsServiceNow experience preferredDesired1Years
Job Type: Contract
Pay: $17.39 - $20.95 per hour
Schedule:
- 8 hour shift
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: On the road
Job Summary
Full Time
$54k-66k (estimate)
06/01/2023
05/14/2024
devcare.com
New Albany, OH
100 - 200
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The job skills required for Service Desk include Help Desk, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk positions, which can be used as a reference in future career path planning. As a Service Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk. You can explore the career advancement for a Service Desk below and select your interested title to get hiring information.
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