Job Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers with their inquiries and concerns. Duties: - Answer incoming customer calls promptly and professionally - Provide accurate information about products and services - Resolve customer complaints in a courteous manner - Perform data entry to update customer records - Conduct outbound calls for follow-ups and upselling opportunities - Communicate effectively with customers to ensure satisfaction Experience: - Previous experience in customer service is preferred - Proficiency in phone etiquette and handling high call volumes - Ability to analyze customer needs and provide appropriate solutions - Bilingual proficiency, especially in Spanish, is a plus - Strong data entry skills and attention to detail - Experience with outbound calling and upselling techniques - Multilingual abilities are advantageous for serving diverse customer bases Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you possess the required skills and are dedicated to delivering exceptional customer service, we encourage you to apply for this rewarding Customer Service Representative position.

Job Type: Full-time

Pay: $48,000.00 - $72,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Tampa, FL 33607: Relocate before starting work (Required)

Work Location: In person