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Provide day-to-day and project-related technical support to multiple DFA locations within a geographic region, which will require traveling to multiple states. Apply analytical and problem-solving skills to provide second-tier deskside support; this includes installing, diagnosing, repairing, maintaining, and upgrading computer software and hardware products and equipment to ensure optimal workstation performance. Participate and/or lead phases of technology implementations, assisting with corporate software and hardware deployments and working alongside infrastructure teams and senior-level technical team members. Serve as liaison between locations supported, third-party support and equipment vendors, and corporate IT teams on technical matters. Troubleshoot straightforward to moderately complex issues in a timely and accurate fashion and provide end-user assistance. Ensure that employees use company-owned hardware and software in conformance with DFA IT policies. Work independently with moderate direction from senior team members or manager.
Job Duties and Responsibilities:
Education and Experience
Knowledge, Skills and Abilities
An Equal Opportunity Employer
EEO/AA/Female/Minority/Disabled/VeteranFull Time
Consumer Goods
$91k-114k (estimate)
12/23/2023
04/15/2024
dfamilk.com
KANSAS CITY, KS
15,000 - 50,000
1998
Private
RICK SMITH
$10B - $50B
Consumer Goods
DFA manufactures and markets cheese, butter and dairy products to the food and beverage industry.
The job skills required for Technology Support Specialist include Technical Support, Troubleshooting, Customer Service, Problem Solving, Operating System, SQL, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technology Support Specialist job description and responsibilities
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technology Support Specialist jobs
Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.
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The minimum education requirement for a technical support specialist role can vary from position to position.
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Most technical support specialists acquire at least some on-the-job training after they are hired.
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Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.
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A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.
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Step 3: View the best colleges and universities for Technology Support Specialist.