Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

The Sr. Administrative Assistant will provide support for the senior leadership team of S&S Transportation, Sharing Economy and Data Science.

What you will do:

Administration

• Proactively manage a complex and often changing calendars
• Assist the leaders to perform regular, repetitive functions necessary to support the enterprise, including providing materials and reminders, scheduling meetings and/or preparation time
• Perform administrative and liaison functions of a complex and confidential nature
• Coordination and preparation of meetings, video and conference calls
• Work with outside agency for all travel arrangements and complete expense reports
• Process business and personal receipts, including filling out expense reports and assisting the accounting department in reconciling credit card purchases
• Communicate regularly with staff at all levels
• Handle personal administrative functions as necessary to enhance leadership team’s professional efficiency
• Direct team’s schedule/availability with staff and outside stakeholders
• Prepare for travel and meetings, including assembling materials, equipment, contact and schedule information to enhance performance; verify travel and meeting arrangements in advance, arranging alternative plans when necessary; draft follow-up documents and “thank-you” notes after events
• Monitor inbox of key senior leaders, following up with leaders to ensure “action required” items are identified and tasked appropriately. 

Client Relations

• Handle calls for Senior Leader; review the Senior Leader’s public voice mail, determine responses, and place executive’s calls; locates people the Senior Leader needs via any means necessary
• Manage Senior Leader community/board engagements from beginning to end
• Anticipates demands on the Senior Leader time and resources and helps the Senior Leader to fulfill many and often conflicting obligations using a mix of creativity, savvy, hard work, relentless follow-through and personal charm
• Develops and maintains an understanding of the mission and business of the company, in order to stay abreast of the often subtle dynamics that can impede or enhance the company’s success
• Assist with reception and front office administration to include answering incoming phone calls, greeting clients and guests and distributing incoming and outgoing mail 

What you will bring to C&F:

• A minimum of 3 years supporting senior level executives in an administrative capacity; bachelor’s degree a plus
• Demonstrated skill in dealing with multiple changes; requires extreme flexibility
• Ability to keep business, community and personal affairs confidential
• Ability to thrive in a highly empowered, professional setting
• Strong organization skills, planning skills, initiative, and independent follow-through.
• Demonstrated ability with M/S Office Applications – especially Outlook, PowerPoint and Excel, with heavy emphasis on calendaring and collaborative scheduling
• Astute analytical and problem solving skills, broad and accurate administrative capabilities and naturally diplomatic communicative abilities.
• Must be effective at developing and maintaining productive & professional relationships among the employee group and outside stakeholders.
• High level of energy, commitment, and professionalism
• Demonstrated verbal and written communication skills, including poise and tact
• Ability to work in an intense, highly dynamic work environment

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $32,700.00 to a maximum of $74,400.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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