Guest Services Representative / Front Desk Agent

Country Inn and Suites Virginia Beach Oceanfront

Full Time

$250 Signing Bonus!

At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION!

Be part of something great! JOIN OUR FAMILY, where People are Paramount. #LHGWhereYouBelong

Landmark Hotel Group is seeking a Guest Services Representative/Front Desk Agent for the Country Inn and Suites Virginia Beach Oceanfront located at 1801 Atlantic Avenue, Virginia Beach, Virginia 23451.

Core Responsibilities:

• Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and secure payment
• Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest
• Verify and adjust billing
• Activate and file room keys
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others

Qualifications:

• Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
• Experience working in a fast-paced environment
• Morning, Evening, Holidays, and Weekend availability is required
• Ensures uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information; protect company assets

Wellness Benefits:

• Medical
• Dental
• Vision
• Generous Paid Time Off
• Colonial Life Supplemental Insurance

Planning for the Future:

• 401(k) with company match
• Life insurance
• Manager In Training Program
• Development Opportunities
• Paycor's OnDemand Pay

Rewards:

• Incentive-based bonus program
• Employee discounts
• Discounts for friends and family
• $250 Sign-on bonus

Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

If this sounds like the place for you and you share the same values... Join Us!

Country Inn and Suites Virginia Beach Oceanfront
1801 Atlantic Ave
Virginia Beach , VA 23451
757-437-1900

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays

Work setting:

• In-person
• Resort

Work Location: In person