13 Hotel Front Desk Clerk Jobs in Virginia, VA
Surfbreak Oceanfront Hotel is Hiring a Hotel Front Desk Clerk Near Virginia, VA
We are looking for a primary 3pm-11pm front desk agent who can swing shift to a 7am-3pm when/if needed. Towards the summer, there will be some 11am-7pm shifts as well.
About us:
The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over thirteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, and Corrola, North Carolina. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current locations, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow.
Desk Clerk Responsibilities:
· Welcome guests in a warm and friendly manner.
· Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
· Knows all essential aspects of our resort or hotel operations.
· Registers guests and manages the rooming chart.
· Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
· Balances cash drawer by counting cash at beginning and end of work shift.
· Monitors lobby and check-in activity to determine room flow.
· Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
· Provides pre-arrival support for guests arriving on packages.
· Facilitates correspondence with guests.
· Acts as the site liaison for the services and sales center.
· Works collaboratively with any resort associates and resources.
· Performs additional duties as needed.
Minimum Requirements:
· Excellent communication and organizational skills
· Strong interpersonal and problem-solving abilities
· Highly responsible & reliable
· Ability to work cohesively as part of a team
· Strong customer service skills
Preferred: 1 Year Choice experience
Benefits:
· 401k
· Health, dental, and life insurance
· Paid time off
· Weekly pay
· Direct deposit
Harrison Group is an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA , and persons with disabilities are encouraged to apply.
Learn more about us at www.ocmdhotels.com
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- On call
- Weekends as needed
Work setting:
- In-person
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Relocate:
- Virginia Beach, VA 23451: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time | Full Time
$26k-34k (estimate)
04/12/2023
07/02/2024
The job skills required for Hotel Front Desk Clerk include Customer Service, Problem Solving, Planning, Life Insurance, Organizational Skills, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
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