69 Front Desk Receptionist Jobs in Virginia, VA
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Four Sails Resort is Hiring a Front Desk Receptionist Near Virginia, VA
Purpose
The Front Desk Receptionist represents the first point of contact with our guests and assists with all stages of their stay.
Principal Duties and Responsibilities
- Answers and transfers all calls from the switchboard using proper telephone etiquette.
- Answers guest questions about local restaurants and attractions.
- Makes courtesy calls and follow up calls to all guests’ issues.
- Makes calls to owners confirming unit use.
- Sends confirmation letters to owners/guests.
- Enters maintenance and service requests in SPI promptly.
- Assist in checking guests in/out most efficiently and courteously, when needed.
- Coordinates with all other departments to ensure a smooth response to guest’s requests.
- Makes reservations most courteously and efficiently.
- Checks online travel agents for rental inbounds.
- Assists with Front Desk operations as needed.
- Runs daily reports as needed.
- Assists with preparing check-in packets for the upcoming week.
- All other duties as assigned by management.
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications, and Experience:
- High School Diploma/ GED
- Experience or comparable knowledge in the Resort/Hotel industry; Timeshare knowledge is preferred
Skills, Knowledge, and Abilities:
- Basic computer skills
- Close attention to detail
- Excellent Customer Service skills with the ability to work under pressure.
- Bilingual is a plus.
- Active listener with the ability to solve problems.
- Ability to Work with minimal supervision.
- Excellent verbal and written communication skills
- Flexible schedule –Ability to work evenings, holidays and weekends are a must.
Shift: Additional hours may be necessary to cover shifts and meet deadlines
- Regular Hours and Weekend
Travel:
- None
Submit resume
Job Types: Full-time, Part-time
Pay: $15.00 - $15.50 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$27k-35k (estimate)
04/06/2024
05/06/2024
foursails.com
VIRGINIA BEACH, VA
25 - 50
Private
HOMER W CUNNINGHAM
$10M - $50M
Accommodations
Related Companies
The job skills required for Front Desk Receptionist include Customer Service, Confidentiality, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.
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