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At Core Health & Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like StairMaster, Schwinn, Nautilus, Star Trac, Throwdown, Wexer, and we’re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.
At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We’re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you’re looking for a fulfilling career in helping people find the best version of themselves, you’ve come to the right place.
We are looking for a Customer Experience Lead to join our growing organization!
General Position Summary
The Customer Experience Lead will manage all aspects of the sales/support/service relationship from prior to install through post-install and will provide prompt and effective customer and technical assistance for all customers of the company.
Essential Functions / Major Responsibilities
Specific Job Requirements
Education and Experience Requirements
Job Specific Competencies
Working Conditions
The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require:
Work Environment
Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in an office environment. Involves frequent interaction with internal and external customers.
Position Status
Level: Lead
FLSA: Non-Exempt
Supervises: None
This job description reflects management’s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Core Health& Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health & Fitness, please contact our Human Resources department at hr@corehandf.com and direct assistance will be provided.
Other
Wholesale
$77k-101k (estimate)
02/25/2024
05/23/2024
corehandf.com
VANCOUVER, WA
200 - 500
1997
DUSTIN GROSZ
$200M - $500M
Wholesale
The job skills required for Customer Experience Lead include Customer Service, Problem Solving, Products and Services, Futures, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Lead positions, which can be used as a reference in future career path planning. As a Customer Experience Lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Lead. You can explore the career advancement for a Customer Experience Lead below and select your interested title to get hiring information.