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HP Standards, Partners, and Analytics (SPA) is keen to ensure that our core solutions for printing works simply and gets the job done for our customers. Ensuring the customer can quickly get to their content, make a few light edits or manipulations, and then achieve a physical copy of what you expected. Our core print services are used by millions and millions of customers all over the globe. This role is dedicated to helping ensure that the printer works effortlessly across the hardware, firmware, and software to have a best-in-class Internet of Things type connection between the software experience and the physical device. Customers should be able to interact with the device and know its status of things without even being in the same space as the device. This role will have the expectation to take the complexities of multiple organizations and modes of work to drive a seamless interaction with the customer that generates a delightful, trustworthy experience.
Helping customers have the simplest and easiest experience with their printing that users have come to expect with Internet of Things devices. In this capacity, HP needs somebody familiar with intrapreneurial methodology of the “Lean Startup”. Driving a hypothesis agile approach to validating and invalidating features and solutions to achieve product-solution fit. HP is looking for somebody that has strong conviction in their findings but is flexible when data evidence shows a pivot. This role will work extremely closely with design and R&D to get the job done. As we continue to refine the solution in the field, this role will also be responsible to drive a notion of activation and retention ensuring close attention to common growth marketing tactics and careful consideration of the customer throughout that journey. Talents in both strategic and tactical work, comfort in both articulating strategy and diving into the data our solutions and result in tactical adjustments along the way.
Responsibilities
Education and Experience Required
Knowledge and Skills
Full Time
Consumer Services
$94k-129k (estimate)
02/18/2024
07/15/2024
hewlettpackard.com
MIAMI, FL
<25
1998
$50M - $200M
Consumer Services