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Administrative Assistant/Dispatcher
$42k-57k (estimate)
Full Time 5 Months Ago
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Control Transportation Services, Inc. is Hiring an Administrative Assistant/Dispatcher Near Ontario, CA

Job Description:
We are a national Brokerage Company providing 3rd party logistics services.  An integral part of our service offering is coordinating Contracted Carrier services for the home delivery of large appliances and electronics to consumer homes and businesses on behalf of large “big box” retailers. We are currently contracted in the Ontario, CA market to provide top-tier experiences for one of the largest home delivery networks in the United States.
We are seeking an enthusiastic and motivated individual to fill a full-time Customer Service and Administrative (CSR) position in our Ontario, CA location. This position requires a valid driver's license and the ability to pass a background check and drug screen.
Job Requirements:
The CSR will be primarily responsible for interacting with customers and delivery teams throughout day to resolve issues and provide support, and preparing management reports. Other duties will include, but are not limited to:
  • Handle inbound calls from customers and delivery teams
  • Interacting with the staff of the client in resolving customer issues
  • Determine the response needed to effectively and appropriately deal with emergencies, accidents, breakdowns and other reasons that may cause customer service issues
  • Record and maintain files and records of customer requests, services performed, invoices, and expenses reports
  • Interacting with delivery customers, delivery teams and the staff of the client in handling claims for damage
  • Other duties as assigned
Required Skills:
The ideal candidate will possess the following knowledge and/or skills:
  • Geographical area knowledge of Ontario, CA and surrounding areas
  • Proficient use of Microsoft Office Suite, with a focus on Word and Excel
  • Ability to effectively communicate both verbally and in writing
  • Problem solving with quick resolution to issues
This position offers 40 hours per week and applicants must be flexible to work on weekends. Benefits offered include Paid Holidays as well as the following voluntary benefits: Health, Dental, Vision, Life and Short-term/Long-term disability.
Rate is hourly $17.00.
If you are searching for a career in a fast-paced environment with a strong growth opportunity in a rapidly expanding company, we encourage you to apply.
We are an equal opportunity employer.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-57k (estimate)

POST DATE

11/22/2023

EXPIRATION DATE

04/20/2024

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The job skills required for Administrative Assistant/Dispatcher include Customer Service, Logistics, Microsoft Office, Problem Solving, Communicates Effectively, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be an Administrative Assistant/Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Administrative Assistant/Dispatcher. Select any job title you are interested in and start to search job requirements.

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