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Sea To Land is looking for a customer service specialist with business experience working in an office setting. A customer service specialist will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face all with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, detail oriented, empathetic, and passionately communicative. Customer service specialists can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. In addition to customer support, this person will also support where needed.
Responsibilities
Sea To Land is growing! Come grow with us. We offer a great dynamic work environment, competitive compensation and benefits after 60 day probation period (Health Insurance, Vision, Dental, Life Insurance), 401k offered after 6 months of employment and a 'straight-days', Monday-Friday work week.
Full Time
$38k-48k (estimate)
04/12/2024
06/11/2024