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All City Plumbing: apply online or in person at 9447 London Way Ste 102 Rancho Cucamonga, CA 91730
*3 years of customer service, call center, dispatching, or management experience. We are open 7 days a week, we need CSRs for all shifts ( Must have availability some weekends)*
* Must be extremely tech-savvy
Come join a very busy award-winning, highly-rated Plumbing Company based out of Rancho Cucamonga, CA, servicing all of Riverside County, San Bernardino County, Orange County, and some of Los Angeles County.. We are in urgent need of more skillful CSRS/ dispatchers. We are a reputable, honest, and hardworking company that takes pride in delivering great service.
As a Csr/ dispatcher the focus is to answer all incoming customer service requests and book as many qualifying leads as possible. Answering over 50 requests daily, responding to messages, and identifying plumbing problems with customers within minutes is key. You must be able to qualify calls, prioritize service requests, give customers the best service experience, learn our service area, and our call types, and send the right technician to the right call.
The personality of a great customer care representative loves to help others and is an expert at problem-solving.
Responsibilities
Skills
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 50 per week
Benefits:
Schedule:
Education:
Experience:
Work Location: In person
Full Time | Part Time
Specialty Trade in Construction
$38k-49k (estimate)
01/09/2024
05/04/2024
BRENTWOOD, CA
<25
2012
<$5M
Specialty Trade in Construction
The following is the career advancement route for Customer Service Representative/Dispatch positions, which can be used as a reference in future career path planning. As a Customer Service Representative/Dispatch, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative/Dispatch. You can explore the career advancement for a Customer Service Representative/Dispatch below and select your interested title to get hiring information.