This position located in the Ontario, California

This position is being filled on a full-time, permanent basis.

Responsibilities:

· Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.

· Processes and inputs all customer orders.

· Produces stock reports to check for product availability.

· Produces all related paperwork and necessary information required for customer work orders.

· Coordinates special and last-minute shipping requests with the Warehouse & Shipping departments, expediting, as necessary.

· Prepares shipping and tracking information to customers.

· Acts as liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes

· Oversees all paperwork associated with orders and maintain the corresponding files.

Requirements:

· Requires 2-3 years of experience in the field or in a related area.

· Familiar with shipping systems UPS and FED-EX

· Excellent oral and written communication skills

· Excellent customer service skills

· College or equivalent degree preferred.

Conditions of Employment:

· Legally authorized to work in U.S.

· Background investigation required.

Benefits:

· Medical, Dental insurance

· Paid holidays

· paid time off.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• What is your expected salary?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: In person