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Service Manager
Continental Realty Greenville, SC
$83k-108k (estimate)
Full Time 4 Weeks Ago
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Continental Realty is Hiring a Service Manager Near Greenville, SC

Position: Service Manager for Carolina Point Apartments – Greenville, SC

Role Overview

As a Service Manager for this community, you will help maintain the physical integrity of this beautiful apartment community with 346 apartment-homes in the heart of Greenville with upscale amenities.

Most Important Responsibilities

  • Demonstrate important leadership qualities and take initiative to help plan and execute service maintenance activities on the property, i.e. scheduling tasks and ordering supplies.
  • Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
  • Strong attention to detail and follow-up to ensure quality of final work product.
  • Maintain curb appeal to CRC standard.
  • Must exhibit a high level of customer service.
  • Demonstrated ability to manage work order reports, scheduling of turn related tasks and working hand in hand with the office to manage communications with residents when necessary.
  • Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions best suited for the resident and community.
  • Train and develop service team members.
  • Manage all expenses to stay within the budget.
  • Maintain strong vendor relationships and ensure they are upholding our standards.

Most Important Qualifications

  • Minimum 2-3 years of Service Manager experience in multifamily preferred.
  • EPA required and CPO preferred (must be willing to get it quickly).
  • Technical skills should include the ability to troubleshoot/repair/maintain HVAC components, appliance repair, carpentry, plumbing, electrical and all general CRC maintenance requirements.
  • Ability to assess and address problems quickly, good organization skills and strong follow up.
  • Basic computer skills relevant for the role highly preferred.
  • Must be a go-getter with strong communication and customer service skills.
  • Vehicle, driver’s license, tools, participate in the on-call rotation.

We own and operate everything in our portfolio and invest in the long-term. Voted a Top Workplace Nationally for the past several years in a row recently.

Job Summary

JOB TYPE

Full Time

SALARY

$83k-108k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

04/24/2024

HEADQUARTERS

ESCONDIDO, CA

SIZE

200 - 500

FOUNDED

2016

CEO

MBA MICHAEL LE

REVENUE

$50M - $200M

Show more

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The job skills required for Service Manager include Customer Service, Leadership, Initiative, Scheduling, Integrity, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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